Refund policy

Due to the nature of our products, which are made-to-order and come into contact with the skin, we are unable to accept returns or offer refunds for hygiene reasons, except in the following circumstances:

• The item arrives damaged or faulty
• The item is significantly different from what was ordered

If you have received a damaged or incorrect item, please contact us within 14 days of receiving your order with a photo and your order number, and we will do our best to resolve the issue.

We recommend carefully checking product descriptions, sizes, and colours before placing your order, as we are unable to exchange items due to change of mind.

This policy does not affect your statutory rights under UK consumer law.